真值的体现：消费者不能或不愿说的杠杆作用 Body of Truth: Leveraging What C***umers Can't or Won't Say mobi 下载 网盘 caj lrf pdf txt 阿里云

Many marketers assume that c***umers are rational beings who choose products based on their perceived benefits. However, new research shows that much of the decision-*** process happens subc***ciously, based on the c***umer’s emotional and sensory resp***es to a product. In fact, c***umers make gut decisi*** about products and rationalize their choices later, whether they know it or not.

In Body of Truth, Dan Hill, PhD, explodes the rational approach to marketing and market research, using the latest findings on human cognition and communication to help marketers tap into c***umers’ real needs and wants. Hill backs his argument with new technology such as biofeedback and facial coding to measure and record c***umers’ true sensory resp***es to products and adverti***ts, providing a framework for deve-loping marketing initiatives that elicit the optimal emotional resp***e.

Body of Truth offers a new methodology that more accurately measures c***umer desire and helps marketers use that data to craft more compelling and resonating brand stories. It transforms complex scientific concepts into actionable principles that marketers can immediately implement, and presents real-world examples of leading companies that have found powerful ways to communicate with c***umers.

In order to build a truly effective marketing relati***hip, companies must learn to communicate with c***umers on the deepest levels possible–physical, sensory, and emotional. Hill shows marketers how to use new techniques to craft brand strategies that create emotional attachments between products and the people who buy them, and how to sustain that brand message across every medium. The practical less*** in this book will make any business or agency more effective in reaching, winning over, and holding on to c***umers.

In today’s crowded and homogeneous marketplace, sustainable competitive advantage is more and more a product of how well a company can connect with c***umers. By offering effective guidelines for enacting sensory and emotive-based marketing techniques, Body of Truth shows marketers and businesses how to develop and sustain a brand strategy that creates deep and lasting customer loyalty.

　作者简介：Dan Hill, PhD, is President of Sensory Logic, Inc., a scientific c***umer insights firm that specializes in gauging both verbal and nonverbal subc***cious reacti*** to advertising, store environments, and product design, packaging, and presentation. His clients include marketing and brand managers at Target, Goodyear, Nextel, Nationwide Insurance, Toyota, Eli Lilly, Sherwin-Williams, and Capital One.

INTRODUCTION Laying the Groundwork for Sensory Logic

CHAPTER 1.Fighting the Battle: How to Make the Case for the New Marketing Paradigm

CHAPTER 2.Rationality Redefined: How Cognition and Communication Actually Work

CHAPTER 3.Marketing Backed by Science: Applying Scientific Insights for Marketing Success

CHAPTER 4.The New Research: Understanding How C***umers Really View Your Products

CHAPTER 5.Using Emotive Branding: How to Tap into C***umers' Deepest Emoti***

CHAPTER 6.Powerful Brand Story Design: Creating a Narrative That Will Solidify C***umer Devotion

CHAPTER 7.Emotional Positioning: How to Sell Your Products Based on Their Emotional Resonance

CHAPTER 8.Using Emotive Scripts: Tapping into C***umers' Emotional Memory Banks

CHAPTER 9.C***umers' Evolutionary Needs: Appealing to Humans' Innate Desires

CHAPTER 10.Looking Forward: How Science Will Continue to Benefit Marketing

Acknowledgments

Index

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书籍介绍

In Body of Truth, Dan Hill, PhD, explores the rational approach to marketing and market research, using the latest findings on human cognition and communication to help marketers tap into c***umers’ real needs and wants. Hill backs his argument with new technology such as biofeedback and facial coding to measure and record c***umers’ true sensory resp***es to products and adverti***ts, providing a framework for developing marketing initiatives that elicit the optimal emotional resp***e.