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内容简介:
Most leaders feel the inevitable interrupti*** in their
jam-packed days are troublesome. But in TouchPoints,
Conant and N***aard argue that these—and every point of contact
with other people—are overlooked opportunities for leaders to
increase their impact and promote their ***anization's strategy and
values. Through previously untold stories from Conant's tenure as
CEO of Campbell Soup Company and N***aard's vast c***ulting
experience, the authors show that a leader's impact and legacy are
built through hundreds, even thousands, of in***ctive moments in
time. The good news is that anyone can develop "TouchPoint" mastery
by focusing on three essential components: head, heart, and
hands.
书籍目录:
Editor's Note.
Foreword.
Preface.
1 THE POWER OF TOUCHPOINTS: THE ACTION IS IN THE INTERACTION.
2 THE COMMITMENT TO MASTERY: THE CHOICE IS YOURS.
3 USE YOUR HEAD: THE COMMITMENT TO INQUIRY.
4 USE YOUR HEART: THE COMMITMENT TO REFLECTION.
5 USE YOUR HANDS: THE COMMITMENT TO PRACTICE.
6 MASTERING THE TOUCH: HOW CAN I HELP?
CODA.
Recommended Reading.
Acknowledgments.
About the Authors.
Index.
作者介绍:
Douglas Conant is president and CEO of Campbell Soup Company.
Under his leadership, Campbell reversed a precipitous decline in
market value and employee engagement, improving its financial
profile, enhancing its diversity and inclusion practices and
raising its corporate social resp***ibility profile. Previously
Conant held management positi*** at Kraft and General Mills, and
was president of the Nabisco Foods Company.
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书籍介绍
A fresh, effective, and enduring way to lead—starting with your next in***ction. Most leaders feel the inevitable interrupti*** in their jam-packed days are troublesome. But in TouchPoints , Conant and N***aard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their ***anization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and N***aard's vast c***ulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of in***ctive moments in time. The good news is that anyone can develop "TouchPoint" mastery by focusing on three essential components: head, heart, and hands. TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in ***anizati*** into focused energy—one magical moment at a time.
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