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  • I***N:9780470821619
  • 作者:暂无作者
  • 出版社:暂无出版社
  • 出版时间:2005-09
  • 页数:178
  • 价格:230.50
  • 纸张:胶版纸
  • 装帧:精装
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内容简介:

HR measurement has grown in importance as ***anizati*** seek to quantify the return on their investments on people programs. With the art and science of HR measurement growing in complexity over the years,Magic Numbers for HR Management drives home the importance of starting with a proper foundation.

To fully appreciate the art of using HR numbers,a manage***ill do well to begin with a basic gr*** of common benchmarks. Which numbers to use and how to use them appropriately depends on the unique context of an ***anization’s culture. Applied in a manner that ***s an ***anization’s business strategy,HR measurement can be a potent tool to help people managers understand what drives thei***orkforce.

Magic Numbers for HR Management is a no-frills,down-to-earth navigator for those wanting a *** framework to implement HR benchmarking. This book lays down step-by-step formulas on how to use the metrics,followed by explanati*** on how corporati*** can use each metric to gain advantage in their people management issues. Students and practitioners with little practical experience of the array of HR metrics will find this book a highly valuable introduction to the world of HR measurement.

Magic Numbers for HR Management provides the firs roadmap to explore the multiple levels of HR information an ***anization contains. It will also be a handy reference in every HR department and on every manager’s desk.


书籍目录:

Acknowledgements

Glossary

Introduction

Part One: Magic Numbers for Productivity and Efficiency

 1 absenteeism rate by job category and job performance

 2 accident costs

 3 average time for dispute resolution

 4 Cost per hire

 5 Finance staff as a percentage of total staff

 6 Overtime hours

 7 The HR budget as a percentage of sales

 8 HR staff as a percentage of total staff

 9 IT staff as a percentage of total staff

 10 Marketing staff as a percentage of total staff

 11 Payroll staff as a percentage of total staff

 12 Percentage of employees *** suggesti***

 13 Process-cycle time

 14 Profit per employee

 15 Resp***e time per request for information

 16 Sick-leave rate

 17 Sick days per full-time equivalent employee per year

 18 The cost of medical disbur***t by category of ailment

 19 Time taken to fill a job vacancy

Part Two: Magic Numbers for Staffing and Learning

 20 Staff-turnover cost by recruitment source

 21 Employee-engagement index

 22 Involuntary staff-turnover rate

 23 Turnover rate by job category and job performance

 24 Voluntary staff-turnover rate

 25 Competency-development expense per employee

 26 Training hours per employee

 27 Cost per trainee hour

 28 Percentage of employees trained, by category

Part Three: Magic Numbers for Talent and Reward

 29 Internal-hire probability

 30 Retention rate of key employees

 31 Range (distribution) of performance-appraisal ratings

 32 Job evaluation

 33 Firm salary/competitor salary ratio

 34 Incentive compensation differential

 35 The Black-Sc***s method of calculating stock-option values

 36 Total compensation expense per employee

Conclusion

Appendix 1

Appendix 2

Index


作者介绍:

Hugh Bucknall,Hugh is a Worldwide Partner of Mercer Human Resource C***utting and the Asia Pacific leader for Mercer’s Human Capita[ Advisory Services business.In his current rote,he sets the strategic direction for the business in Asia Pacific and pro


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This book simply outlines a range of the key measures that any HR , financial or business manager can use to address this situation in a more business like manner. For each definition, there is not only a description of the measure but also why it has vital significance to managing business better. It is written as a basic text book in easy to read language but with a powerful underlying message HR managers must measure the main features of HR in order to get their voice heard at the executive table and make dem***trable impact on business operati***.


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