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For undergraduate Operati*** Management courses. A broad, practical introduction to operati***, reinforced with an extensive collection of practice problems. Operati*** Management presents a broad introduction to the field of operati*** in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample ***--found in the book's solved-problems, worked examples, and myomlab, Pearson's new online homework and tutorial system--to help students complete and understand assignments even when they're not in class. The tenth edition has been thoroughly updated to reflect operati*** management today--and now features myomlab. For a briefer version without the quantitative modules at the end of the text, see Heizer/Render's Principles of Operati*** Management, 8e.

MyLab或是Mastering系列是在线作业系统。Access Code Card是在线作业系统的访问码，是老师和学生课堂之外网络互动及交流的平台，个人是无法使用这个平台的。请读者注意您购买的这个I***N是不带Access Code Card的。

PART I. Introduction to Operati*** Management

Chapter 1. Operati*** and Productivity

Chapter 2. Operati*** Strategy in a Global Environment

Chapter 3. Project Management

Chapter 4. Forecasting

PART II. Designing Operati***

Chapter 5. Design of Goods and Services

Chapter 6. Managing Quality

Supplement 6. Statistical Process Control

Chapter 7. Process Strategy

Supplement 7. Capacity and C***traint Management

Chapter 8. Location Strategies

Chapter 9. Layout Strategies

Chapter 10. Human Resources, Job Design, and Work Measurement

PART III. Managing Operati***

Chapter 11. Supply Chain Management

Supplement 11. Outsourcing as a Supply Chain Strategy

Chapter 12. Inventory Management

Chapter 13. Aggregate Planning

Chapter 14. Material Requirements Planning (MRP) and ERP

Chapter 15. Short-Term Scheduling

Chapter 16. JIT and Lean Operati***

Chapter 17. Maintenance and Reliability

PART IV. Quantitative Modules

Module A. Decision-Making Tools

Module B. Linear Programming

Module C. Transportation Models

Module D. Waiting-Line Models

Module E. Learning Curves

Module F. Simulation

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Control Charts for SPC help managers distinguish between natural and assignable variati***. The x-chart and R-chart are used for variable sampling, and the p-chart and c-chart for attribute sampling. The Cpk index is a way to express process capability. OC curves facilitate acceptance sampling and provide the manage***ith tools to evaluate the quality of a production run or shipment.

OM: the activity tha relate to the creation of goods and services through the transformation of inputs to outputs.

3 functi*** every ***anization has: MKT, generates demand; OM, creates product; FA, tracks how well ***anization is doing. (sell, produce, account)

Productivity increases are dependent on 3 productivity variables: labor, capital, management.

The effective use of capital often means the proper trade-off between investment and in capital assets and human assets.

Management Process: the application of planning, ***anizing, staffing, leading, and controlling to the achievement of objectives.

More than 90% of North American television carto*** are produced in Asia.

Mission: the purpose or rationale for an ***anization's existence.

Strategy: how an ***anization expects to achieve its mission and goals.

Firms achieve missi*** in three conceptual ways: 1) differentiation 2) cost leadership 3) resp***e.

书籍介绍

For undergraduate Operati*** Management courses. A broad, practical introduction to operati***, reinforced with an extensive collection of practice problems. Operati*** Management presents a broad introduction to the field of operati*** in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample ***--found in the book's solved-problems, worked examples, and myomlab, Pearson's new online homework and tutorial system--to help students complete and understand assignments even when they're not in class. The tenth edition has been thoroughly updated to reflect operati*** management today--and now features myomlab. For a briefer version without the quantitative modules at the end of the text, see Heizer/Render's Principles of Operati*** Management, 8e.

MyLab或是Mastering系列是在线作业系统。Access Code Card是在线作业系统的访问码，是老师和学生课堂之外网络互动及交流的平台，个人是无法使用这个平台的。请读者注意您购买的这个I***N是不带Access Code Card的。