Rummler原则指导下的诚挚业绩辅导 Serious Performance C***ulting According to Rummler mobi 下载 网盘 caj lrf pdf txt 阿里云

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内容简介:
Learn what Geary Rummler means by Serious Performance C***ulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance c***ultant does. In this examination, you'll see how to use SPC to:
Find a viable critical business issue and establish how a project's success will be evaluated.
Use a conceptual performance ***ysis framework to generate hypotheses for gaps in results.
Establish the difference between "is" and "should" performance and the find the cause behind it.
Specify a solution set that addresses all significant factors that affect the gap in results.
"The idea behind Serious Performance C***ulting According to Rummler is as *** as it is brilliant: Take a successful project and let the reader follow the performance c***ultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the c***ultant's reasoning and offers the reader the benefit of his experience."
Klaus Wittkuhn, certified performance technologist and management c***ultant, Germany and South Africa
"No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance c***ultant who wants to master the craft."
John Coné, former chief learning officer, Dell Computer, and c***ultant in ***anizational learning
书籍目录:
Accoring to Whom?
Foreword.
Preface.
Introduction.
A Typical Situation.
Serious Performance C***ulting.
Characteristics of a Serious Performance C***ultant
Looking Ahead.
Introduction Highlights.
Part One: The NuPlant Case Study.
1. Welcome to NuPlant.
The Request.
Responding to the Request.
Chapter 1 Highlights.
2. Performance Analysis Framework and Process.
Applying the Anatomy of Performance Framework.
The Anatomy of Performance.
Making a Diagnosis.
Prescribing Changes.
The Analysis Process.
Chapter 2 Highlights.
3. The NuPlant Case Study.
Phase I: Desired Results Determined and Project Defined.
Phase II: Barriers Determined and Changes Specified.
Summary of Bert's Findings.
Final Report Postscript.
Chapter 3 Highlights.
4. Case Study Debrief.
NuPlant Project Review.
Top 10 Reas*** Why the NuPlant Project is My Favorite.
A Critique of the NuPlant Project.
Project Generalizati***.
Scalability of Models.
The Anatomy of Performance and Culture.
The Anatomy of Performance and Leadershp.
Wrapping uo the Case Study.
Chapter 4 Highlights.
Part Two: The Craft of Serious Performance C***ulting.
5. Performance Analysis and the Internal C***ultant.
Serious Performance C***ulting on the Inside.
The Organizational Reality of the Internal Performance C***ultant.
Dealing with Organizational Realities as an Internal C***ultant.
Tools to Assist the Internal Performance C***ultant.
Internal Performance C***ulting: An Example.
Chapter 5 Highlights.
6. A Path to Become a Performance C***ultant.
Dimensi*** of Serious Performance C***ulting Capability.
Building Your Serious Performance C***ulting Capability.
The Path Forward.
How About You?
Chapter 6 Highlghts.
Appendix A: NuPlant Project Findings.
Appendix B: NuPlant Project Recommendati***.
Glossary.
References.
Additional Resources.
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作者简介:Dr. Geary A. Rummler is the founding Partner of the Performance Design Lab. Prior to founding the Performance Design Lab, Geary was the founding partner of The Rummler-Brache Group. Dr. Rummle***as a pioneer in the application of instructional and performance technologies to ***anizati*** and brings this experience to the issue of ***anization effectiveness. His clients in the private sector have included the sales, service and manufacturing functi*** of the aircraft, automobile, steel, food, rubber, office equipment, pharmaceutical, telecommunicati***, chemical and petroleum industries; as well as the retail banking, and airline industries. He has also worked with such federal agencies as IRS, SSA, HUD, GAO and DOT. Dr. Rummler's research and c***ulting have taken him to Europe, Japan, Korea, Malaysia, China and Mexico.
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Learn what Geary Rummler means by Serious Performance C***ulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance c***ultant does. In this examination, you′ll see how to use SPC to: Find a viable critical business issue and establish how a project′s success will be evaluated. Use a conceptual performance ***ysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance C***ulting According to Rummler is as *** as it is brilliant: Take a successful project and let the reader follow the performance c***ultant through the project. Geary Rummler tops it off with a play–by–play commentary in which he explains the c***ultant′s reasoning and offers the reader the benefit of his experience."
Klaus Wittkuhn, certified performance technologist and management c***ultant, Germany and South Africa "No smoke, no mirrors, no double–talk. This is much more than a how–to book; it′s a professional development plan for any performance c***ultant who wants to master the craft."
John Coné, former chief learning officer, Dell Computer, and c***ultant in ***anizational learning
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